Investor onboarding
Four steps. None takes longer than it has to.
How long it takes:
Fifteen minutes to an hour for most people.
Identity verification is usually the longest step. Sumsub processes documents in real time but can flag cases for manual review; expect a few hours, occasionally a business day. Wallet connection is instant. Funding depends on the path: crypto transfers settle in seconds, bank transfers take one to three business days.
What you cannot skip:
Identity verification is required. No anonymous path.
Identity verification is required because the platform connects to regulated institutional custody. The custodian requires KYC on every counterparty. If your jurisdiction is unsupported, the platform tells you during the KYC step before you waste more time.
The platform as you experience it:
The platform as you actually experience it.
What you do
You make the decisions. The platform shows you strategies. You choose which to allocate to, how much, and when to redeem. Nobody at MakeBanc moves money for you or picks strategies on your behalf.
This is not a fund. It is a connection layer between you and independent strategies.
What the platform does for you
Removes the parts that should be invisible.
Identity verification runs through Noah and Sumsub; if you have already verified through another Sumsub-powered service, onboarding takes minutes. Funding works through your wallet (if you hold crypto) or a virtual fiat account in your name (if you are starting from a bank). Allocations settle daily. Performance reporting is daily. Redemptions process monthly. NAV is read from Binance and independently verified before publication, by a consensus mechanism and a human check that can only approve or reject it, not set by the asset manager or the platform.
You see the numbers as they are.
Before you read further
The platform does not provide financial advice. Nothing here tells you whether to allocate to a particular strategy or how much to put in. Those are your decisions. The docs explain the mechanics so you can decide with full information.
Capital is at risk
You can lose money. The platform is designed to address certain risks: technology risk through smart contract audits and insurance from Breach (technology-risk coverage, currently in progress) (details in Security and Risk), counterparty risk through institutional custody at Ceffu, and operational risk through separation of custody and trading authority. These measures reduce but do not eliminate risk.
The Security and risk section covers this in detail.
Getting an invite:
You need a code to enter the platform.
Where codes come from:
Two sources.
Existing members. Anyone with an active account can issue an invite. The code is unique and tracked.
Asset managers. Asset managers issue codes through an audited channel. Arriving through an asset manager's code attributes your introduction to that manager.
Both types carry the same platform access. They differ only in how the relationship is recorded.
How to use a code:
Go to platform.makebanc.com and start sign-up. Paste your code in the first field. The platform validates it in real time and shows who issued it.
Valid code: you move forward. Invalid, expired, or revoked: the platform tells you and offers options.
If you do not have a code:
Ask a friend. Ask the asset manager whose strategy interests you. Ask whoever told you about MakeBanc.
No contacts at all? Write to the team at makebanc.com. Tell us who you are and what you are trying to do.
What the invite does, and does not, do:
It opens the door. That is all.
No access to your wallet, KYC documents, or allocations for the inviter. No visibility into your balance or activity, unless you explicitly consent during onboarding (relevant only if your inviter is an asset manager you want a direct relationship with). No economic binding; you can allocate to any strategy regardless of who introduced you.
Issuing invites yourself:
Once active, you can issue codes from settings. No cap. No compensation. Not a referral programme.
For structured, compensated introductions, the Capital Intermediary programme is the right path.
Identity verification:
Runs through Noah, powered by Sumsub. Usually takes a few minutes.
What you need:
A government-issued photo ID. A short video selfie for liveness. Proof of address: utility bill, bank statement, or similar.
Higher allocation levels may require additional documents. The platform tells you what is needed before you proceed.
Why Noah and Sumsub:
Noah is a regulated financial infrastructure provider (licensed in the US, Canada, and the EU) handling virtual fiat accounts and identity verification for the platform.
Sumsub is used by 4,000+ financial institutions. If you have previously verified through any Sumsub-powered service, your verification can be reused with consent. That is what makes onboarding minutes, not days.
Fresh sanctions and PEP screening still runs at onboarding. That part is never skipped.
What we collect and why:
The verification collects what Noah's regulated entities need to onboard you as a counterparty for institutional custody and payment rails. MakeBanc does not run a separate KYC layer. We receive a verification status from Noah, not your underlying documents.
Your KYC documents are held by Noah under its regulatory obligations.
Manual review:
Most cases clear automatically. If yours is flagged (unusual documents, low image quality, screening match), expect a delay. Usually resolved within a business day. The platform shows your verification status at all times.
Unsupported jurisdictions:
The platform tells you during KYC if your country is unsupported. Better to find out now than after completing other steps.
Supported countries depend on Noah's regulatory perimeter and sanctions considerations. The list changes over time; see Noah's coverage documentation.
What this is and is not:
Identity verification is mandatory and external. Completing it satisfies the onboarding requirements of the regulated entities the platform connects to. It does not satisfy compliance obligations under your own jurisdiction's laws. That remains your responsibility.
For EU/EEA users: you have specific rights over your KYC data (access, correction, deletion). Contact Noah for data subject requests.
Connecting a wallet:
Your wallet proves ownership of your allocations. The platform never holds your keys.
What is supported:
MetaMask. Browser extension and mobile.
Embedded wallets through Privy are rolling out; the default for users on the fiat path. No install required. The wallet is created inside the platform, secured by the same identity verification from onboarding.
What a wallet does on MakeBanc:
It signs transactions.
Allocate to a vault: your wallet signs. Request a redemption: your wallet signs. Withdraw funds: your wallet authorises. Every action touching your assets requires your signature.
The platform builds transactions. You review and sign on your device, with your key. The platform does not hold your private keys and cannot produce wallet signatures on your behalf. The architecture is designed so that asset movements require your wallet authorisation.
Why two wallet options:
If you are already in crypto, you have MetaMask. Connect what you use.
If you are starting from a bank account and have never touched crypto, MetaMask is a hurdle: extensions, seed phrases, gas fees. Embedded Privy wallets remove those steps. Created during onboarding, accessible through your login, operating transparently behind the UI.
Same mechanics. Different experience.
Hardware wallets:
Hardware wallets work through MetaMask. Ledger and Trezor connect in standard ways, and signatures work exactly like regular MetaMask.
If you are allocating size, a hardware wallet is recommended. No special configuration needed.
What the platform sees:
Your wallet address. That is the on-chain identity for your allocations.
No seed phrase. No private key. No path to move funds without your signature.
If you lose wallet access, the platform cannot recover it. This is true of every non-custodial system. The trade-off: nobody (including the platform) can move your funds without your authorisation.
Security basics:
Strong, unique wallet password. Seed phrase stored offline, not in a cloud document. Hardware wallet for meaningful amounts. Never share your seed phrase with anyone, including someone claiming to be MakeBanc support.
The platform will never ask for your seed phrase. Anyone asking is trying to steal from you.
More in Security and risk.
Funding paths:
Two ways to get capital into your account.
Path one: direct stablecoin transfer:
You already hold USDC or another supported stablecoin. Connect your wallet. The platform shows your address on Base. Send stablecoins to that address. Transfers on Base settle in seconds and cost cents.
Path two: fiat to stablecoin via Noah:
You are starting from a bank account. You want to skip the crypto exchange step.
The platform issues you a virtual fiat account in your name through Noah. Real account, own bank details. IBAN for SEPA countries, local routing details elsewhere. Send a bank transfer from your own bank. Noah converts incoming funds to stablecoins at mid-market rates and credits them to your wallet.
The conversion is transparent. You see the rate. You see the fee. Stablecoins land in your wallet. From there, allocate the same way as path one.
Coverage:
Noah supports 50+ countries and currencies. EUR via SEPA in 27 European countries. USD rails in additional regions.
For payouts (stablecoin to fiat), Noah covers 60+ countries: bank transfer, real-time payments (PIX in Brazil, UPI in India), mobile money in Africa and Asia, digital wallets in selected markets.
The platform shows what is available in your jurisdiction during the funding step. If fiat is unsupported for your country, you can still use path one.
Fees on the fiat path:
Noah charges a small spread on fiat-to-stablecoin conversion, disclosed before you confirm. No separate MakeBanc fee on this conversion. MakeBanc earns from the platform fee on your allocations, documented in Fees.
If a bank transfer fails:
Bank rejects the transfer: funds stay in your bank. No conversion happens.
Transfer arrives but compliance flags trigger (unusual source country, name mismatch, sanctions screening): Noah holds funds for review and contacts you. Rare but possible.
Rate moves between send and arrival: the platform converts at the prevailing rate when funds land. You see the actual amount in your wallet within minutes of settlement.
Which path to choose:
Already have stablecoins? Crypto path is faster, no conversion spread.
No stablecoins and no exchange account? Fiat path removes that step entirely.
No penalty either way. Most people start with whatever they have.